Terms and Conditions

Welcome to pyideal.com. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website.

1. Company Information

This website is owned and operated by:
PY IDEAL TECH SDN BHD
Company Registration No: 202501005553 (1606967-V)
Email: [email protected]
Phone: 011-15316267

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations

  • Distribute harmful or malicious content

  • Attempt unauthorized access to our systems

We reserve the right to block users who violate these terms.

3. Products and Services

a. Products:
We sell IT hardware, accessories, and related products. Product descriptions, specifications, and prices are subject to change without notice.

b. Services:
We provide graphic design services. All service engagements require confirmation and agreement on scope, timeline, and pricing.

4. Orders and Payment

  • All orders are subject to availability and confirmation.

  • Full payment must be made before product delivery or service commencement.

  • We reserve the right to cancel any order for reasons including pricing errors or suspected fraud.

5. Shipping and Delivery

Orders will be processed within 1–3 working days. Delivery timelines depend on your location and shipping method.
Refer to our Shipping Policy for full details.

6. Returns and Refunds

We accept returns for eligible products within 7 days. Certain items (e.g., software, custom builds) are non-returnable.
Refunds for services are only considered before work begins.
See our Return Policy for more information.

7. Intellectual Property

All content on this site — including logos, graphics, designs, product listings, and written material — is the property of PY IDEAL TECH SDN BHD and may not be reused without permission.

8. User Content

If you submit reviews, inquiries, or testimonials, you grant us the right to use, publish, or remove such content as we deem appropriate.

9. Limitation of Liability

We are not liable for:

  • Losses resulting from incorrect use of products

  • Delays due to courier or third-party services

  • Any indirect, incidental, or consequential damages

Our liability is limited to the value of the product or service purchased.

10. Privacy

Please refer to our Privacy Policy to understand how your personal data is collected, used, and protected.

11. Amendments

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a new effective date.

12. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.

Contact Us

For questions about these Terms and Conditions, please contact:
[email protected]
011-15316267