At PY IDEAL TECH SDN BHD (“we”, “our”, or “us”), accessible via pyideal.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely via third-party gateways)
b. Non-Personal Information
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Browser type
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IP address
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Pages visited
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Time spent on site
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Device type and operating system
c. Service-Specific Data
When engaging with our graphic design services, we may collect project-related content and client instructions.
2. How We Use Your Information
We use the collected information to:
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Process orders and deliver products
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Provide and manage services
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Improve user experience and website performance
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Respond to inquiries or support requests
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Send transactional or promotional emails (you can opt out at any time)
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Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Payment processors (e.g., FPX, credit card gateways)
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Delivery and courier partners
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IT service providers (for hosting and website maintenance)
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Legal authorities when required by law
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support essential site features.
You can control or disable cookies via your browser settings.
5. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or destruction. All sensitive transactions are encrypted and processed via secure SSL protocols.
6. Your Rights
You have the right to:
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Access your personal data
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Request corrections or updates
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Request deletion (subject to our legal retention obligations)
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Withdraw consent (if applicable)
To exercise your rights, contact us at [email protected].
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.
8. Updates to This Policy
We reserve the right to update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
PY IDEAL TECH SDN BHD
Email: [email protected]
Phone: 011-15316267