FAQ

1. What products do you sell?

We offer a wide range of IT products including laptops, computer accessories, and peripherals. All items are genuine and sourced from trusted distributors in Malaysia.

2. Do you offer custom PC builds?

Yes! We provide consultation and assembly for custom PC builds based on your budget and usage needs. Contact us for a personalized quote.

3. What services do you offer?

In addition to IT hardware, we offer professional graphic design services, including:

  • Logo & branding design

  • Digital banners & social media ads

  • Marketing materials and more

4. How can I place an order?

You can browse products on our website and add them to your cart. Complete the checkout process with your delivery and payment details. For services, use the contact form or email us to get started.

5. What payment methods do you accept?

Payment details will be shown during checkout.

6. How long does delivery take?

Standard delivery takes 2–5 business days depending on your location. Express delivery is available for select areas.

7. Do you provide warranty for your products?

Yes. Most products come with a manufacturer’s warranty. Warranty duration and terms vary by product — please refer to individual product listings or contact us for details.

8. Can I return a product?

Returns are accepted within 7 days of receiving your item, provided it is in original condition. Visit our Return Policy page for full details.

9. How are design projects handled?

We begin with a consultation to understand your needs. Once confirmed, we provide drafts and revisions as agreed. Final files are delivered in high-resolution formats.

10. How can I contact customer support?

You can reach us via:

We’re available Monday to Friday, 10am–6pm (excluding public holidays).